Privacy Policy
Last Updated:11/18/2025
CalcMetal (“we”, “our”, “us”) respects your privacy.
This Privacy Policy explains how information is handled when you visit our website or contact us for support. When you visit the Site, we may collect certain information about your device and your interaction with the Site. Because all purchases are processed through Amazon, we do not collect any order, billing, shipping, or payment information on this Site.In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”
Device Information
Examples of Personal Information collected:
- Your email address
- Your Amazon Order ID (voluntarily provided)
- Any information you choose to provide (product issue details, photos, etc.)
Purpose of collection:
- To respond to customer inquiries
- To verify your Amazon purchase
- To troubleshoot product-related issues
Source of collection:
- Collected directly from you when you contact us
Disclosure for a business purpose:
- Shared with our process Amazon.
- Information is used solely for customer service purposes
Customer Support Information
Examples of Personal Information collected:
- Your email address
- Your Amazon Order ID (voluntarily provided)
- Any information you choose to provide (product issue details, photos, etc.)
Purpose of collection:
- To respond to customer inquiries
- To verify your Amazon purchase
- To troubleshoot product-related issues
Source of collection:
- Collected directly from you when you contact us
Disclosure for a business purpose:
- Shared with our process Amazon.
- Information is used solely for customer service purposes
Order Information
Because all purchases are made exclusively through Amazon:
Examples of Personal Information collected:
- Name
- Billing address
- Shipping address
- Payment information
- Phone number
Purpose of collection:
Since all purchases are completed through Amazon, we do not process payments, arrange shipping, or issue invoices on this Site. Any information you voluntarily provide to us is used solely to:
- · verify your Amazon order,
- · communicate with you regarding product inquiries,
- · assist with troubleshooting or customer support, and
- · ensure product quality and customer satisfaction.
Disclosure for business purpose:
- Shared with our process Amazon.